In BPM the optimization of the service toward clients of an organization is aimed at. BPM focuses on process design, with the possibility to employ specific ICT solutions. BPM takes into account a complex combined action of factors that are present within an organization. We can think of:

• Role and task allocation of staff members;
• Tangent places and work allocation;
• Legal and policy guidelines which much be respected;
• Organizational ambitions and targets;
• Safeguarding the time-limit;
• Possibility of flexibilisation of the work processes.

In BPM projects conflicting situations and interests must be taken into account. An organization must not be afraid to make choices; choices regarding design and management. And this is not a once only action; it needs to be monitored frequently in order to decide whether these choices are as effective as the organization has in view. At the same time various environmental factors that influence the process must be monitored also.

This makes BPM one of the most challenging aspects in our service range.

This means that BPM is more than simply employing service ICT tools such as e.g. Workflow Management and Business Intelligence. However, BPM gladly make use of the possibilities of these tools.

For years Strategy Partners has been offering her clients a broad spectrum of services with regard to BPM as part of her overall service pack. We translate your questions with regard to BPM into clear, pragmatic advice that is immediately applicable in your organization without losing sight of the long-term vision.